About us
A company made of real operations.
FLOW METHOD is a Portuguese operational consulting and technology company for restaurants. We combine hands-on hospitality experience with simple tools, so teams can work with more clarity and less stress.
What we believe
- 01
Practice over theory
What works during service is what counts.
- 02
People first
Processes serve teams, not the other way round.
- 03
Consistency
Small habits, done every single day.
- 04
Hospitality
An organized operation frees up time for the guest.
The team
Hands-on experience is what unites the three. Meet the people who develop and support the method.
Ruben Conde
Founder · Strategic Direction · Method Development
Founder of FLOW METHOD and responsible for the project's strategic vision. With hands-on experience in the field and a focus on hospitality, operational organization and training, he leads the development of the methodology and its implementation in restaurants. He is also the driving force behind the FLOW METHOD application, designed to turn standards, routines and follow-up into a working structure that is more consistent, scalable and results-oriented.
Chef Mauro Airosa
Gastronomic Consulting & Kitchen Development
A chef and entrepreneur with experience in creating gastronomic concepts and leading professional kitchens. A MasterChef Portugal 2019 finalist, with a career that includes Casa de Chá da Boa Nova and Bistro 100 Maneiras. He stands out for his creativity, his fusion cuisine and his ability to turn ideas into gastronomic proposals with identity.
Amanda Martins
Operational Consulting & Team Development
Specialized in operational organization and in implementing service standards across front of house and bar, she joins the team focused on structuring processes, training and team support. Her role is to turn the methodology into consistent practices, support managers and contribute to operations that are more organized, autonomous and hospitality-oriented.